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Information, Advice & Guidance

Addiction Support

Employment

Abuse & Victim Support

Financial Support

Advice & Guidance

Housing

Stalking

Volunteering

Addiction Support

FRANK

Confidential, honest information and advice site for everything drugs related – the highs, the lows and everything in between, including guidance on the drug, the effects, the risks and the law as well as what to do in an emergency.

0300 123 6600
Text: 82111
www.talktofrank.com
Live chat also available between 2pm-6pm

Drinkaware

Drinkaware is an independent charity working to reduce alcohol misuse and harm in the UK – they provide help and information to enable people to make better choices about their drinking habits.

020 7766 9900
www.drinkaware.co.uk
contact@drinkaware.co.uk
Drinkline – 0300 123 1110 (confidential)

Abuse & Victim Support

Bright Sky

Bright Sky is a free to download mobile app providing support and information to anyone who may be in an abusive relationship or those concerned about someone they know.

The app is also designed to be used by specialist and non-specialist practitioners and other employers, and for anyone looking for information about issues around domestic abuse such as online safety, stalking and harassment and sexual consent

https://www.hestia.org/brightsky

Childline

Childline is aimed at children and young people and provide support and guidance to those facing predominantly bullying or abuse. Advice is also given on a range of other areas such as friends, relationships, sex, sexting, home and families, school, college and work.

0800 1111
www.childline.org.uk

Victim Support

Victim Support help people to feel safer and find the strength to move beyond crime, which includes domestic abuse and victims of crime. The support is free, confidential and tailored to the needs of the victim.

0808 1689 111
www.victimsupport.org.uk

Mind

Mind have a large section on their website dealing with all aspects of Self-harm, from why people self-harm, to how to help themselves both in the short and longer term plus information on treatment and support for both the self-harmer and their friends or family.

Contact: www.mind.org.uk or their supportive online community site at www.elefriends.org.uk 0300 123 3393 or text 86463

Harmless

Harmless is a user led organisation that provides a range of services about self-harm including support, information, training and consultancy to people who self-harm, their friends, families and professionals. They also provide a bank of resources, advice and guidance in coping strategies, workbooks, DVD’s and an online blog to help provide advice and guidance.

Contact: www.harmless.org.uk including an online contact form.
Email: info@harmless.org.uk

Female Genital Mutilation (FGM)

Female genital mutilation is the deliberate removal or cutting of the external female genitalia (i.e. the labia and clitoris) despite there being no medical reason for this to be done. The practice is mostly carried out by traditional circumcisers, who often play central roles within the community despite it being viewed internationally as a violation of the human rights of girls and women. The majority of procedures are carried out on young girls between infancy and adolescence who are generally of African, Middle Eastern and Asian backgrounds.

This procedure is illegal in the UK and constitutes child abuse.

If someone is in immediate danger, please contact the police by dialing 999.
If you’re concerned that someone may be at risk or you are being put under pressure to have FGM performed on your daughter, contact the NSPCC helpline on 0800 028 3550 or fgmhelp@nspcc.org.uk

If you’ve had FGM you can get help from your GP or gynaecologist at hospital

Forward

Forward (Foundation for Women’s Health Research and Development) are a leading gender equality and safeguarding charity working with partnerships in the UK, Europe and Africa to transform lives, tackle discriminatory practices and provide support, guidance and safeguarding advice to African girls and women – they focus on FGM as well as child marriage.

Contact: www.forwarduk.org.uk
0208 960 4000
Email support@forwarduk.org.uk

Employment

The National Careers Service

The National Careers Service provide information, advice and guidance to help people make decisions on their learning, training and work. Online tools are available to help create a CV, undertake a Skills Health Check and action plan future careers.

0800 100 900
Text: 07766 413219
www.nationalcareersservice.direct.gov.uk
Online chat and email facility also available

Health & Safety Executive

0300 003 1647
www.hse.gov.uk
Online forms are also available

ACAS

ACAS provides a range of expert and impartial advice and guidance to both employers and employees about a range of work-related topics including employment legislation. ACAS stands for Advisory, Conciliation and Arbitration Service. Lots of guidance and resource tools are also available online.

0300 123 1100
www.acas.org.uk
online help also available

Financial Support

National Debtline

Get in touch with National Debtline to get advice on how to deal with your debt.

0808 808 4000
https://www.nationaldebtline.org/EW/Pages/default.aspx
webchat is available

Money Advice Service

The Money Advice Service provide free and impartial money advice, set up by the government, to provide support by phone or online. Other tools include an online savings calculator, budget planner, mortgage calculator, pension planner, benefits and letter templates.

0800 138 7777
www.moneyadviceservice.org.uk
Webchat also available online

Independent Financial Solutions (IFS)

Independent Financial Solutions (IFS) offer unbiased advice and guidance on a range of private, professional and corporate planning to both employers and employees, i.e. pensions advice, mortgages, medical cover, investments, tax planning, employee benefits and life cover – nationally.

0800 980 4136
www.ifsnet.co.uk
Online email form is also available

Advice & Guidance

The Citizens Advice

The Citizens Advice can provide independent free advice on a range of topics, including benefits, work, debt and money, consumer, family, housing, law and courts, immigration and health. Advice can be sought online, by phone or in person at a centre around the country.

03444 111 444
www.citizensadvice.org.uk
webchat is also available

The Equality and Human Rights Commission (EHRC)

The Equality and Human Rights Commission (EHRC) provide information, advice and guidance on equality legislation, human rights and discrimination in employment or when using goods or services – with particular reference to the Equality Act 2010.

www.equalityhumanrights.com

Advice and support via the Equality Advisory and Support Service:
www.equalityadvisoryservice.com
0808 800 0082

The Mankind Initiative

The Mankind Initiative was the first charity in GB to support male victims of domestic abuse – they provide services and support for male victims and campaign to ensure that male victims receive the support they need from other organisations. Their aim is to ensure all male victims of domestic abuse (and their children) are supported to enable them to escape from the situation they’re in. 1 in 6 men will be a victim of domestic abuse in their lifetime – you are not to blame, you are not weak, you are not alone.

Helpline: 01825 334244 – provides listening support as well as information and signposting.
www.mankind.org.uk

SupportLine

SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse.

There are numerous sources of advice and guidance on this website – including for stalking, harassment, anxiety, bereavement, bullying, child abuse, debt, finance, depression, forced marriage, hate crime, gender identity, homelessness, loneliness, offenders and rehabilitation, self-harm, terminal illness, trauma – and many others. www.supportline.org.uk or 01708 765200 or info@supportline.org.uk.

Housing

Shelter

Shelter helps millions of people every year struggling with bad housing or homelessness – they provide advice, support and legal services – particularly around homelessness, private renting, tenancy deposits, repossessions, evictions, repairs, housing benefit and council housing. Support can be provided either face-to-face, online chat or through a national helpline which is open 365 days a year.

https://england.shelter.org.uk/get_help
In an emergency call 0808 1644 660

Centrepoint

Centrepoint are an organisation that provides housing and support to homeless young people, aged 16-25, around London, Manchester, Yorkshire, the North East and through partnerships all over the UK. Recent research estimates that at least 150,000 young people across England and Wales have approached local authorities for help because they are homeless or at risk of becoming homeless.

Centrepoint can be contacted via online form here: www.centrepoint.org.uk/youth-homelessness/get-help-now/
0808 800 0661

Emergency Housing Advice

The council must help if you’re legally homeless, but how much depends on your eligibility, your level of need and whether it is deemed that your homelessness is your fault. For more information and definitions of homelessness and eligibility, please click here:

www.gov.uk/emergency-housing-if-homeless

Stalking

Network For Surviving Stalking

The NSS is a registered charity offering advice and information to people affected by stalking, enabling early recognition and the opportunity to seek help.

Their website does not offer 1:1 help or a helpline, but does provide case studies, guidance on staying safe and a range of useful contacts for specialist organisations and helplines covering all forms of abuse including domestic violence, rape crisis, specialist mens advice organisations and surviving child abuse.

Volunteering

Do-it

Do-it is the UK’s national volunteering database. The website lists volunteering opportunities from thousands of charities and social action groups throughout the UK.

www.do-it.org

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